Refund & Cancellation Policy

Cancel anytime

Cancel from Manage subscription on the Pricing page, or email support@makeacoverletter.com. Cancellation stops future charges and you keep Pro access until the end of the period you already paid for. There are no cancellation fees.

Refunds

• First month, unused: if you have not used any Pro generations, email us within 7 days of your first charge for a full refund.
• Service failure: if a generation fails because of an error on our side and is not retried successfully, we restore the generation to your allowance or refund the pro-rated amount, your choice.
• Accidental renewal: if you were charged for a renewal and have not used any generations in that period, email us within 7 days of the charge for a full refund of that renewal.
• Otherwise, partial periods are not refunded. Refunds are returned to the original payment method within 5–10 business days.

Disputes

Please contact support@makeacoverletter.com before opening a card dispute; we resolve almost everything within two business days.